Contracts
Contracts represent official agreements between Guests and Hosts.
Contracts contain:
- pricing,
- Conditions,
- certificates,
- Extras,
- taxes,
- communication history,
- and operational records.
Contract Types
Contract types depend on acquisition style:
BookingRentLeaseSaleBidding
Purchased Spaces
For Sale and Bidding contracts:
- Spaces may become unavailable publicly after successful purchase.
Purchased Spaces cannot normally be republished.
Contract Certificates
Certificates are payment records tied to Contracts.
Certificates help:
- split payments,
- manage installments,
- and track payment progress.
Certificate Features
Certificates may:
- contain deadlines,
- incur penalties,
- be partially paid,
- or be split.
Guests should monitor certificate deadlines carefully.
Escrows
Escrows temporarily hold payments before release.
Escrows help improve:
- transaction security,
- dispute handling,
- and operational trust.
Escrow Approvals
Some escrow actions require Guest approval.
Guests should only approve escrow actions when:
- satisfied with the agreement,
- occupancy,
- or transaction status.
Guarantees
Guarantees are refundable protective payments.
Guarantees may help protect:
- Spaces,
- equipment,
- or operational risks.
Guarantees are generally refunded after completion.
Refunds
Refunds return money to Guests.
Refunds may occur due to:
- cancellations,
- disputes,
- escrow reversals,
- or manual agreements.
Automatic Refunds
Some refunds are automatically processed.
Examples include:
- Host cancellations,
- system reversals,
- or contract rules.
Transactions
Transaction records help Guests monitor:
- payments,
- refunds,
- taxes,
- fees,
- and financial activity.
Reschedules
Guests may request reschedules depending on Contract settings.
Reschedules may:
- be free,
- cost a fixed amount,
- or cost a percentage.
Hosts may also request reschedules.
Cancellations
Guests may cancel contracts before:
- occupancy,
- check-in,
- or handover.
Cancellation availability depends on:
- Payment Option settings,
- Conditions,
- and platform rules.
Terminations
Terminations occur after occupancy or handover.
Terminations may involve:
- disputes,
- negotiations,
- or refund discussions.