Guest Safety Guidelines

Recommended Safety Practices

• Read Conditions carefully.
• Review pricing before payment.
• Verify ownership information where available.
• Avoid off-platform payments.
• Monitor escrow approvals carefully.
• Review Host credibility.
• Keep communication professional.
• Report suspicious behavior.
• Save important records.

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Reporting Problems

Guests should report:

• suspicious activity,
• fake listings,
• fraud,
• harassment,
• unsafe behavior,
• or payment issues.

SupaSpace may:

• investigate reports,
• freeze escrows,
• suspend accounts,
• or restrict platform access.

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Support

Guests may contact Support regarding:

• account issues,
• payment issues,
• escrow concerns,
• disputes,
• fraud,
• verification,
• or technical problems.

Support channels may include:

• live chat,
• email,
• SMS,
• and support requests.

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